Comprehensive Privacy Policy
Introduction to Our Privacy Practices
Chauffeurz Premium Services Ltd is deeply committed to respecting and protecting the privacy of our clients.
Registered with the Information Commissioner’s Office (ICO), we demonstrate our steadfast dedication to upholding the highest standards of data protection and privacy. This document outlines how we handle the personal data of our clients, ensuring transparency and security in all our processes
Consent
By accessing and using our website, you acknowledge and consent to the practices described in this policy.
Data Handling by Chauffeurz Premium Services Ltd
- Our Role: As the data controller, Chauffeurz Premium Services Ltd manages the personal information you share with us via phone calls, our website, emails, or while using our services, aligning with data protection laws.
- Legal Framework: Operating under the guidelines of the Data Protection Act 1998, our headquarters at 450 Bath Road, Heathrow, London, UB7 0EB, United Kingdom, serves as the nexus for our data processing activities.
Personal Information We Collect
- Web Interaction Data:
- IP address, geographical location, browser type/version, operating system
- Referral source, length of visit, page views, and website navigation paths
- Account Application Information:
- Name, gender, date of birth, contact details, and any other relevant information for account setup through our website
- Service Usage Information:
- Details related to the timing, frequency, and pattern of service use
- Communications:
- Content and metadata of communications sent to us through our website
- Additional Voluntary Information:
- Any other information you choose to provide us
Usage of Personal Information
- Administration: To administer our website and business effectively
- Service Enhancement: To enable the use of the services available on our website
- Notifications: To send you email notifications you have specifically requested
- Business Communications: To send updates about our business or promotional communications, with your consent
- Statistical Analysis: To provide third parties with statistical information about our users (without identifying any individual user)
- Inquiries and Complaints: To address any inquiries or complaints from you related to our website
- Security: To maintain the security of our website and prevent fraud.
- Objective: Your personal data is utilized in various ways, including compliance with our Terms, fulfilling legal obligations, and improving our services.
- Data Collection: We gather information through:
- Direct interactions via phone, email, or website.
- Details of your engagements and transactions with us.
- Web and app usage statistics.
- Technical Data Collection:
- System-related data like IP addresses and device information for administrative purposes.
- Location data from mobile devices, contingent on your consent.
- Cookie Policy: Our website’s use of cookies aims to refine your user experience. Detailed information about our cookie practices is available in our Cookies Policy.
Data Storage and Security
- Cross-border Data Transfers: Personal data may be processed outside the EEA by our staff or third-party suppliers, adhering to strict security measures to safeguard your information.
- Data Protection Measures: We utilize encrypted storage solutions and secure servers to protect your data. Users are reminded to keep their access passwords confidential.
Detailed Use of Collected Information
- User Contributions: The information you provide is crucial for optimizing our services and ensuring account security.
- Automated Data Collection: Our systems gather data about your device and service interactions to enhance functionality and security.
Purpose and Scope of Data Collection:
- To meet service delivery expectations and adhere to legal and contractual obligations.
- To optimize web content and user experience based on your interactions.
- To deliver and personalize the services you request or consent to receive.
Disclosure of Personal Information
- Within Our Organization: To our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as necessary
- Legal Obligations: When required by law, in connection with legal proceedings, or to establish, exercise, or defend our legal rights
- Third Parties: In the event of a business asset transfer, your personal information may be disclosed to the prospective buyer or seller.
Retaining Personal Information
We are committed to securing your data through reasonable technical and organisational precautions. However, internet data transmissions cannot be guaranteed to be 100% secure.
- Retention Period: We will not retain your personal information longer than necessary for the purposes set out in this policy
- Legal Compliance: Retention in accordance with legal requirements, potential legal proceedings, and to protect our legal rights.
Your Rights Concerning Privacy
- You have the right to request access to, correct, or delete your personal information
- You may also object to or restrict the processing of your personal information
- Instructions on managing marketing preferences will be clear and straightforward
- Marketing Communications: You can opt out of receiving promotional messages from us at any time.
- Accessing Your Data: You are entitled to request access to the personal information we hold about you.
Updates and Communications
Please inform us if there are any changes to your personal information so we can ensure our records are accurate and up to date.
- Feedback and Inquiries: Should you have any questions or concerns regarding our privacy practices, please do not hesitate to contact us at contact@chauffeurz.london.
- Policy Changes: We will post any adjustments to our privacy policy on our website to keep you informed.
Third-Party Websites
Our website may include links to third-party websites, over which we have no control. We advise reviewing their privacy policies independently.
Comprehensive Data Protection Rights
You possess rights over the processing of your personal data, including access, correction, deletion, and the restriction of processing. To exercise these rights, contact us directly.
Chauffeurz Premium Services Ltd pledges to maintain the highest level of privacy and data protection, ensuring our clients’ information is handled with the utmost care and security. This policy reflects our commitment to our clients’ privacy and our continuous efforts to maintain trust and transparency in all our interactions.
